Stormwater and Debrisīe sure to keep an eye on areas of your property that are prone to flooding, and make sure storm drains are cleared of debris to make way for additional water flow. For downed trees with wire entanglement, please call the Andover Police Department at 97 and press 0 for Dispatch. Downed Treesįor downed trees, please contact the Forestry Division at 97. Clear at least three feet in all directions around the hydrant with a path from the road to the hydrant. If you are able, please consider clearing hydrants that are near your home. Snow/Iceįor Snow and Ice related questions please contact the Highway Division at 97. Never run your generator inside your basement or garage. Ensure there are working carbon monoxide detectors installed on every habitable level. The generator must be kept a minimum of 10 feet from any structure - and the exhaust must be faced away from the property. A permit must be pulled and the work must be inspected. Call 9-1-1 or National Grid at 1-80 to report it immediately and keep yourself and others away from the scene Generator UseĪll generators, including portable generators, must be installed by a licensed electrician. Safety should be your first priority when you see a downed wire.

If you see a downed power line:įor more information on Power Line Safety, visit National Grid. Keep everyone away and report it to us at 1-80 or 9-1-1 immediately. For your own safety, assume that they are live and carrying electricity.ĭowned power lines and wires caused by a storm or motor vehicle accident creates danger for anyone who approaches. Downed Power Line SafetyĪlways use extreme caution near downed power lines and wires. For downed electrical wires please call the Andover Police Department at 97 and press 0 for Dispatch.įor Cable/Satellite outages, please contact your provider directly.

You can download the National Grid App for IOS or Android for easy access on your mobile device.

National Grid updates information on this site every 15 minutes. You can also report or view the status outage on National Grid’s Power Outage Map. If you have life-sustaining equipment, such as oxygen, and have lost power please call 1-80. In the event of a power outage, please call the National Grid outage line at 1-80.

National grid ma outage map